Frequently Asked Questions

What types of medical equipment and devices can I find on Meditree?

On Meditree, you can find a wide range of second-hand and used medical equipment and devices. This includes, but is not limited to, diagnostic tools, surgical instruments, imaging equipment, patient monitoring devices, and rehabilitation aids. Each listing provides detailed information about the item's condition, specifications, and any included accessories.

How can I list my medical equipment for sale on Meditree?

To list your medical equipment on Meditree, simply create an account on our website. Once logged in, navigate to the “Post a Listing” section and fill out the form with details about your equipment, including its condition, price, and any relevant photos. After submission, our team will review your listing to ensure it meets our guidelines before it goes live.

How do I contact a seller or inquire about a listing?

If you are interested in a particular listing, you can contact the seller directly through the contact form provided on the listing page. Simply click on the “Contact Seller” button, fill out your message, and submit it. The seller will receive your inquiry and can respond to you directly through the platform.

Are the listings on Meditree verified for quality and safety?

We make every effort to review and assess sellers and their listings before they go live on our platform. For added security, we offer a middleman service to facilitate transactions and help prevent scams.

What is Meditree’s policy on returns or refunds?

Meditree does not handle transactions directly and is not involved in the return or refund process. All sales are final, and terms of returns or refunds are determined by the individual seller. We recommend discussing these terms with the seller before completing your purchase. For any issues or disputes, please contact the seller directly to resolve the matter.

However, if buyers or sellers opt to use Meditree’s middleman services, different terms and conditions apply. For more information, please reach out to us via email at info@meditree.co.za.